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Roaming not working in London

FaizQ0637
Newcomer

Im in london and my phone is not even getting into service. I tried all the methods shown in 48 knowledge base page. Anyone can help me?

2 REPLIES 2

dalyer
The Legend
The Legend

Unfortunately roaming seems to be very hit and miss for quite a few people still.

If these threads don't help:

then you'll have to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

If your SIM predates January 2023 then you might want to get a replacement in case that helps:

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

fitzie
Newcomer

I had awful trouble with roaming and 48, luckily I had a dual sim... anyway I replaced the sim card as they have some sort of new version and that worked. Sorry it probably doesn't help in London though.