Showing results for 
Search instead for 
Do you mean 
Reply

Swap memberships

Average Joe
Posts: 1
‎27-10-2017 11:10 PM
Hi, I bought the Mitch plan a week ago but I’m going on holidays in a couple of days and I know the guido plan is the only one that works abroad so I bought that too, but now it says that the guido will only kick in in three weeks. Is there any way to activate it now?
Posted from Apple iPhone
Reply
0 Likes

Re: Swap memberships

The Legend
Posts: 13,939
‎28-10-2017 01:59 AM
See here

http://community.48months.ie/t5/Memberships/Roaming-on-non-guido-membership/m-p/47755#M1976

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Swap memberships

The Legend
Posts: 13,939
‎28-10-2017 03:03 PM
Did that help at all @naoisecallan?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Swap memberships

Average Joe
Posts: 4
‎01-10-2018 04:55 PM
Christ its a wind up here trying to get any bloody help.
Posted from Samsung SM-G361F
Reply
0 Likes

Re: Swap memberships

The Legend
Posts: 13,939
‎01-10-2018 05:01 PM

Huh? That is your first post here...?!

What is your problem?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Swap memberships

Average Joe
Posts: 4
‎01-10-2018 05:24 PM
I bought guido in a panic last sunday as only had €10 cash and Dad rushed to hospital...l usually buy Don....now l have no internet and dont want to buy add ons...l want to get full Don...but guido still active
Posted from Samsung SM-G361F
Reply
0 Likes

Re: Swap memberships

Average Joe
Posts: 4
‎01-10-2018 05:26 PM
Last time l had a problem l could talk on chat to Agent who sorted it but chat seems to be gone
Posted from Samsung SM-G361F
Reply
0 Likes

Re: Swap memberships

The Legend
Posts: 13,939
‎01-10-2018 05:27 PM

Contact 48 support and they should be able to allow you to buy a Don and activate it "early" although you will lose whatever Guido allowances remain if you do this.

See the link in my signature below.

Chat support is probably the quickest way to sort this out.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

Re: Swap memberships

The Legend
Posts: 13,939
‎01-10-2018 05:28 PM

Chat is still here for me:

 

https://www.48months.ie/help#contact-us

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

Re: Swap memberships

Average Joe
Posts: 4
‎01-10-2018 05:32 PM
Nope nobody there to help......there used to be a little green chat bubble and you could talk to someone immediately 😯
Posted from Samsung SM-G361F
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community