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Texts with Mitch

Average Joe
Posts: 3
Hi, I changed to the Mitch a few days ago and haven’t got 100 texts in my account?
Posted from Apple iPhone
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Re: Texts with Mitch

The Legend
Posts: 13,008

Are you sure that the new Mitch membership has already started and that it's not "stacked" to start when your current membership expires?

What does your My 48 account page say about your current membership type/status and expiry date?

 

https://www.48months.ie/my-48

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Texts with Mitch

The Legend
Posts: 13,008

Any update @hi1111111?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Texts with Mitch

Average Joe
Posts: 3
I’ve my Mitch with a few days. My account shows 0 texts when I should have 100
Posted from Apple iPhone
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Re: Texts with Mitch

The Legend
Posts: 13,008

You didn't answer the questions that I asked.

In any case you probably need to contact 48 support about this issue.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Texts with Mitch

The Legend
Posts: 13,008

Did you contact 48 support @hi1111111?

Were they able to help/explain matters?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Texts with Mitch

Average Joe
Posts: 3
Ya cheers all sorted
Posted from Apple iPhone
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Re: Texts with Mitch

The Legend
Posts: 13,008
What was the problem?
It may help others in the same situation.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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