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Texts with Mitch

Average Joe
Posts: 3
‎07-11-2017 10:07 AM
Hi, I changed to the Mitch a few days ago and haven’t got 100 texts in my account?
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Re: Texts with Mitch

The Legend
Posts: 13,868
‎07-11-2017 10:42 AM

Are you sure that the new Mitch membership has already started and that it's not "stacked" to start when your current membership expires?

What does your My 48 account page say about your current membership type/status and expiry date?

 

https://www.48months.ie/my-48

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Texts with Mitch

The Legend
Posts: 13,868
‎07-11-2017 03:09 PM

Any update @hi1111111?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Texts with Mitch

Average Joe
Posts: 3
‎07-11-2017 03:31 PM
I’ve my Mitch with a few days. My account shows 0 texts when I should have 100
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Re: Texts with Mitch

The Legend
Posts: 13,868
‎07-11-2017 04:36 PM

You didn't answer the questions that I asked.

In any case you probably need to contact 48 support about this issue.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Texts with Mitch

The Legend
Posts: 13,868
‎07-11-2017 09:01 PM

Did you contact 48 support @hi1111111?

Were they able to help/explain matters?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Texts with Mitch

Average Joe
Posts: 3
‎07-11-2017 09:51 PM
Ya cheers all sorted
Posted from Apple iPhone
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Re: Texts with Mitch

The Legend
Posts: 13,868
‎07-11-2017 09:58 PM
What was the problem?
It may help others in the same situation.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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