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Top up

Average Joe
Posts: 3
‎31-07-2018 05:10 PM
I’m after topping up and haven’t used it went to make call and it’s saying I have no minutes left and need to top up eent to do that again but it’s after taking the 10 from my balance the first time can someone help me please
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Re: Top up

The Legend
Posts: 13,934
‎31-07-2018 05:58 PM
What do you mean by top-up here?
Cash credit balance top-up?
Membership purchase?
Add-on purchase?
What does your My 48 account page say about your membership status, expiry date and allowances/cash credit balances?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Top up

The Legend
Posts: 13,934
‎31-07-2018 07:53 PM
Did that help at all @denise_b?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Top up

Average Joe
Posts: 3
‎16-08-2018 01:33 PM
Thank you Smiley Happy
Posted from Apple iPhone
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Re: Top up

The Legend
Posts: 13,934
‎19-08-2018 01:40 AM

Er, did it help @denise_b?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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