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Top up

denise_b
Newcomer
I’m after topping up and haven’t used it went to make call and it’s saying I have no minutes left and need to top up eent to do that again but it’s after taking the 10 from my balance the first time can someone help me please
4 REPLIES 4

dalyer
The Legend
The Legend
What do you mean by top-up here?
Cash credit balance top-up?
Membership purchase?
Add-on purchase?
What does your My 48 account page say about your membership status, expiry date and allowances/cash credit balances?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @denise_b?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

denise_b
Newcomer
Thank you 🙂

Er, did it help @denise_b?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.