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athboy1
Visitor
Topped up but 20, bought membership but canoit make calls etc
2 REPLIES 2

dalyer
The Legend
The Legend

What does your online account say about your membership expiry date?

Perhaps you have a current membership that has not expired yet but whose allowances have been used up?

In that case buying a new membership will not help as it will not start immediately.

It will stack and start when the current membership has run its full monthly course.

In that case you need add-ons not a new membership.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.