Showing results for 
Search instead for 
Do you mean 
Reply

Top ups

Average Joe
Posts: 1
‎28-04-2019 01:47 PM
Hi I cant top up from my credit
Posted from Samsung SM-G900I
Reply
0 Likes

Re: Top ups

The Legend
Posts: 14,680
‎28-04-2019 01:52 PM
What happens?
Any error message?
How are you trying this?
On the app, on the website, by text etc.?
Maybe try a different way.
If necessary contact 48 support.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Top ups

The Legend
Posts: 14,680
‎28-04-2019 06:32 PM
Did that help at all @kianw?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Top ups

Average Joe
Posts: 3
‎10-05-2019 09:46 AM
How do I top up I'm a new member .I can't find any options
Posted from Huawei CLT-L09
Reply
0 Likes

Re: Top ups

The Legend
Posts: 14,680
‎10-05-2019 09:52 AM
You need to log into your online account and do it there.
Have a look at the knowledge base:

http://community.48months.ie/t5/The-Knowledgebase/tkb-p/faq_1%40tkb

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Top ups

Average Joe
Posts: 3
‎10-05-2019 10:13 AM
I can't log in then when I try to reset password it send me a link I follow the link and there's no option to reset .
Posted from Huawei CLT-L09
Reply
0 Likes

Re: Top ups

The Legend
Posts: 14,680
‎10-05-2019 10:23 AM
But you're logged in here on the forum so you should be able to log into your online account!
If you can't then you'll need to contact 48 support.
You can email them on support@48months.zendesk.com.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Top ups

Average Joe
Posts: 3
‎10-05-2019 10:29 AM
Ok I'm nearly there now it won't take my card error while processing
Posted from Huawei CLT-L09
Reply
0 Likes

Re: Top ups

The Legend
Posts: 14,680
‎10-05-2019 12:08 PM
You'll need to contact 48 support.
See the link in my signature below.
Or the email address that I posted earlier.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes
Highlighted

Re: Top ups

The Legend
Posts: 14,680
‎12-05-2019 02:35 PM
Did you get sorted @legofsalmon?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community