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Using phone in NI

saoirse_m
Newcomer
I’m going to Belfast tomorrow and just wondered if my phone will work up there, I’m assuming not though, so is there anyway to cancel my current membership so I can use the Guido membership to have mobile use up north?
2 REPLIES 2

dalyer
The Legend
The Legend

As explained here EU roaming will only work on a Guido membership:

 

The Roaming Info and Troubleshooting Guide

 

Unfortunately you cannot cancel an existing membership to switch to another one prematurely so if you're not already on a Guido or your membership doesn't expire tonight then you're out of luck.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @saoirse_m?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.