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Verified by Visa

Hot Rod
Posts: 9
‎10-11-2017 07:19 PM
I'm having trouble with verified by Visa registering a new card. Something to do with you trying to get 1 cent off card. Can you please the full amount. Regards Joe
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Re: Verified by Visa

The Legend
Posts: 13,868
‎10-11-2017 07:48 PM

If you're having problems with Verified by VISA then you need to contact your bank/card provider about that as it's they and not 48 who control this.

 

https://www.visa.ie/products/benefits/verified-by-visa/

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Verified by Visa

The Legend
Posts: 13,868
‎11-11-2017 02:13 PM

Did that help at all @tigerthehorse?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Verified by Visa

Hot Rod
Posts: 9
‎11-11-2017 08:25 PM
I did. They told me the opposite and I have to get 48 to accept full amount. Meantime my daughter has no credit
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Re: Verified by Visa

The Legend
Posts: 13,868
‎11-11-2017 08:35 PM
You'll have to contact 48 support so but I don't see how it's their problem and not Visa's.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Verified by Visa

Hot Rod
Posts: 9
‎11-11-2017 08:38 PM
Thanks I'll try phoning verified by Visa again before I contact support. It's a strange one! Thanks again
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Re: Verified by Visa

The Legend
Posts: 13,868
‎11-11-2017 08:51 PM
Lots of vendors do a small (often 1c) test charge to verify a card and then refund it.
I don't know why it causes problems here or why visa seem to think that that's the problem...


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Verified by Visa

Hot Rod
Posts: 9
‎11-11-2017 08:51 PM
Just phoned them again. Spoke to the manager who said that it's 100% up to 48 to change their requests for 1 cent as that's not acceptable to verified by Visa. Very frustrating
Posted from Samsung SM-G935F
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Re: Verified by Visa

The Legend
Posts: 13,868
‎11-11-2017 08:52 PM
For what it's worth I have verified by visa enabled on my (PTSB) card and have never had problems with it.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Verified by Visa

Hot Rod
Posts: 9
‎11-11-2017 08:54 PM
I usually don't either. I'm with AIB
Posted from Samsung SM-G935F
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