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Wrong membership

hazelriordan
Newcomer
Hi
it says I just bought the standard membership when I was sure I clicked on the guido is there anyway this can be rectified?
2 REPLIES 2

dalyer
The Legend
The Legend

Contact 48 support:

 

http://www.48months.ie/help#ask-a-48-agent

 

If the new membership has started already then I don't think that they can/will do anything and you will just have to see out the membership month with the "wrong" membership.

If the new membership has not yet started and is still stacked then you can contact them and they may be able to issue a refund or switch.

 

I didn't know that Standard got listed at all anymore.

As you probably know it never really makes sense to buy Standard when Guido offers more for the same price.

One way to avoid this problem is to enable auto membership renewal:

 

Automatic membership renewal

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.