Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Can't topup

hi, hope you doing well. i cant top up my accont, could you help me with this please?

jitule by Newcomer
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Oops something went wrong. We are working on a fix

I cannot top up or get a membership. After my card details and the transaction is verified by my bank the above error is displayed. This is going on now for a week. A friend used the gift-shop and also got the same error. Used different laptops, brow...

Data issue

Hi, I have purchased a membership early this month and all my 200 gb data was taken. I have just purchased another and the same thing has happened. How do we resolve this ?

Membership paid but can't make calls or use data

  My membership has renewed and shows on my account as having mobile minutes and data however when I try to make a call I get a message you need to renew your membership. I also have no internet access. Help would be appreciated - I have emailed supp...