Memberships on 48

Memberships

Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.

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SIM card suspended

Hi there, I have been in Australia for the past year, I haven’t used my sim but will be returning home before Christmas, is it possible to re-join on my old number and get a replacement sim?

I can't connect my phone to the network

Hi I can't connect my phone to the network.

100 GB not enough

I like to get more GB when my 100 GB run out. But I can’t get until my 30 day’s finish. Why is that ? I want to pay and get more GB but it’s impossible. Any solution?

my internet isnt working I tried APN

Hi i bought a plan and its not working for me and wont let me buy a new membership?

Return credit

Can I return credit I have on my account to bank card as I am changing network

My data has finished. Want to continue using it

My membership came to an end. So what do I do to prolong it?

No option to activate sim in app or on the site

I ordered a new sim as my old 48 SIM card was damaged but I haven’t been given the option to activate it on either the site or the app.

I can't top up

I can't top up because my Bundle is in progress. So how can I use the services? It is not working at all, just receive calls and messages.Thanks!

Apn settings update

I got a text about updating my apn settings. I was wondering if it was legitimate

Unsubscribe my monthly payment

Hi I’m looking to cancel my subscription to 48 monthly payments please as in I don’t want to pay for my next one in December pleaseThank you

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