Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Sim

Hi Guys, I am looking to reactivate a sim?

Unlocking my phone with my pin

HiI have tried to enter in what I thought was my pin to unlock my phone but unfortunately this has not worked. And I am locked out of my phone.I need help with this.Can you please contact me? Or is there a customer service number that i can use?Thank...

A problem with my membership

I am trying to join any membership but the app and the online website say there is a service problem and now I can't use the internet on my phone and I really really need it.

Plan pays

Hi iam abdiwahidI already pay plan date mobile and still I don’t have internet

Deactivate the current plan

Hi Sir, Could you please deactivate my current plan because I used up all the data before the membership ends. I also bought the new membership but I couldn't get the new one without cancelling the current one. Please do the needfulNeenu

outdated sim card

Hi. I've been with 48 for a long time. I've got a new phone (pixel 8 ) and when I inserted the sim, it displayed "outdated sim. Please contact your provider". The SIM is working fine in my old phone. do I need to get a newer sim from 48?

Membership transaction failed

I usually renew my memberships manually buy this time around when i renewed mine before the previous one expired the transaction failed but money was removed from my account. Any way I can solve this?