Memberships
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Forum Posts

Resolved! Can't buy membership

I manually renew my membership every month. My latest membership expired last night. Today when I try to buy any membership and click "Choose new payment method", the page displays this error message: "Could not initiate Secured Payments. Please try ...

Resolved! Using data from the safe

Hi, I just unlocked 5GB from the safe, and saw a message saying I could use it in "the next 2 days". It was on Sunday around 6pm. My membership is due to renew on Wednesday (24). I need to understand what this really means. Will the 5GB be valid unti...

No data while abroad

It says I have 71gb of credit yet, I am abroad but i am still in the EU, I should still have credit. I got a text saying “you have reached your data allowance as per EU fair use policy. Help is appreciated thank you.

clerk by Newcomer
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No membership

My membership ran out today and I’ve paid online yet it’s not working and when I log into my profile it says I’ve paid for both June and July on the first day of both months which is not what I had planned