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can't text

Average Joe
Posts: 2
‎14-08-2017 02:39 PM

I was previously on the guido but moved to the mitch a few days ago. I got all the minutes and all the GB of internet but i did not get any texts. What's wrong?

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Re: can't text

The Legend
Posts: 13,379
‎14-08-2017 02:51 PM

What does your My 48 account page say about your membership status, expiry date and text allowance balance?

 

http://www.48months.ie/my-48

 

If your Mitch membership has started and but you did not get any text allowance (100 texts) then you'll need to contact 48 support to get them to look into this for you.

 

Hope this helps.

 



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: can't text

Average Joe
Posts: 2
‎14-08-2017 03:51 PM

Thanks for the help. I will try that

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Re: can't text

The Legend
Posts: 13,379
‎14-08-2017 04:44 PM
What does your My 48 account page say?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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