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dual sim on account

Average Joe
Posts: 4
‎12-09-2018 11:08 AM

Hi,

I want a second phone with a different sim but I cannot activate the second sim using the same email.  How do I get around this?

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Accepted Solutions

Re: dual sim on account

The Legend
Posts: 13,860
‎12-09-2018 02:38 PM
Did that help at all @luddite?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: dual sim on account

The Legend
Posts: 13,860
‎12-09-2018 12:42 PM
You need a separate email address, 48 account and membership for each 48 SIM.
48 don't allow more that one SIM and phone number per account as far as I know.
And the definitely don't allow a single membership to be shared by more than one SIM.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: dual sim on account

The Legend
Posts: 13,860
‎12-09-2018 02:38 PM
Did that help at all @luddite?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: dual sim on account

Average Joe
Posts: 4
‎14-09-2018 10:42 AM

Hi Dayler,

 

yes thanks for this.  It appears to be the case.  I can work around this.  Cheers

 

N

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Re: dual sim on account

The Legend
Posts: 13,860
‎14-09-2018 10:50 AM

Glad it helped @luddite.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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