19-06-2015 01:39 AM
19-06-2015 09:49 AM - edited 19-06-2015 09:55 AM
The auto-renewal uses the membership that you previously selected so since you were on Standard that's what you got this time even though the allowances are less and it would be better for you to buy Guido. (Standard is still available but the allowances are much less attractive now and it makes no sense to buy it since Guido gives you more). You should change the auto-renewal settings to make sure that further auto-renewals purchase the Guido (or whatever membership you want). Maybe if you contact 48 support they might be able to cancel the new Standard membership and give you Guido instead although normally one a membership or add-on starts they don't offer refunds or exchanges.
Hope this helps.
19-06-2015 09:56 AM
It's a good reminder to others who have traditionally bought Standard - and especially those on auto-renewal - to make sure that they change to Guido or whatever next time they renew membership manually or automatically.