Showing results for 
Search instead for 
Do you mean 
Reply

top up voucher

Average Joe
Posts: 3

Do 48 top up vouchers go out of date?

0 Likes

Re: top up voucher

The Legend
Posts: 13,008

If it doesn't say so on the voucher receipt then I presume not.

But you might need to contact 48 support tomorrow to confirm.

Are you having problems using one?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: top up voucher

The Legend
Posts: 13,008

Did that help at all @sethtilson?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

DRe: top up voucher

Average Joe
Posts: 3

Hi Dalyer:

You are correct ... it says nothing on the voucher about an expiry date but it seems that 48 vouchers DO GO OUT OF DATE.  I contacted 48 via chat and was told that “everything goes out of date”.  When I suggested that the €10 I paid to buy the voucher hadn’t gone out of date I was told I should have used the voucher as soon as I bought it … not helpful.

 

Thanks for your interest.

 

Seth

 

0 Likes

Re: DRe: top up voucher

[ Edited ]
The Legend
Posts: 13,008

If topup vouchers expire then I would have expected the voucher itself to say something about that or at least the Payzone and/or Omnivend websites to say something about it but they don't seem to:

 

http://www.payzone.ie/

http://www.omnivend.net/index.html

 

Maybe the CCCP can advise on whether or not this is legit?

 

https://www.ccpc.ie/consumers/

 

Hope this helps.

 

Edit: I did a quick Google to see what other operators do but it's not obvious - however it looks like some allow 90 days validity while others allow 2 years. Did 48 say how long their vouchers are valid for?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes
Highlighted

Re: DRe: top up voucher

Average Joe
Posts: 3

Hi again:

No, the 48 agent on Chat did not give that information but in fairness I didn’t specifically ask.  He just said it was gone.
I wasn’t impressed by the ‘tuff’, ‘what did you expect’ attitude.

 

Regards …

 

Seth.

0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community