30-04-2013 12:13 PM - last edited on 07-10-2014 11:51 AM by marionh
If you want to bring your number over to 48, there are 3 simple steps to do it. Your 48 SIM must be active already.
First, you’ll need to go to our Move my number page.
Important: before you submit your request on our page:
On the “Move my number” page, pop the number you want to move into the box and hit “get security code”.
You should receive a text to that number within 15 minutes.
Select the account type from these options:
And enter your security code.
Have a quick read of the T&Cs and then hit “move your number”.
If you submit your port during transfer hours it will take up to 3 hours.
Please note: number transfer hours are 8am to 6pm Mon-Fri, 10am to 4pm Sat and Sun.
Outside opening hours you can still submit your request but the clock won’t start until the next morning.
Solved! Go to Solution.
19-05-2014 04:31 PM