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The Legend

Re: Voicemail

[ Edited ]

What are the exact messages that you are getting and where/when do you get them - e.g. on the phone, when accessing your account online etc?

Screenshots would be ideal if possible.

How exactly are you trying to access your voicemail when you have problems?

The only way to access 48 voicemail is to dial 171.

In case it's relevant be aware that iPhone/iOS Visual Voicemail will not work with 48's voicemail service:

 

https://support.apple.com/en-ie/HT201436

 

Hope this helps.



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Rock Star

Re: Voicemail

[ Edited ]

Hi

Re the voicemail query, maybe this is relevant:

http://community.48months.ie/t5/Need-Help/Voicemail-Setup/m-p/23259#M7097

 

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-use-my-Voicemail/m-p/27113#

 

Edit:
As mentioned in reply post above, can you further explain the 'account locked' issue in as great of detail possible?

 

Contact 48 for a new voicemail Pin.

 

http://www.48months.ie/help#ask-a-48-agent

Posted from Google Nexus 5
Hot Rod

Re: Voicemail

When I dialled my voicemail number it asked me to enter a code and I entered my pin code 3 times however kept saying it was then incorrect and locked my account. When I dial my voicemail number now it says my account has been locked and to contact a 48 agent.
Posted from Apple iPhone
The Legend

Re: Voicemail

What PIN did you enter?

Your SIM PIN[1]?

If so then that's not the correct one.

My recollection is that the first time you access voicemail you are prompted to enter a new PIN that you then use from then on (unless you change it).

It should all be explained in the FAQ:

 

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-use-my-Voicemail/m-p/44#U44

 

If you have locked yourself out of voicemail then you need to contact 48 support as the FAQ says:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.



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The Legend

Re: Voicemail

Did that help at all?



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Posted from Xiaomi Note 3
Hot Rod

Re: Voicemail

Yes got it working thanks a mill Smiley Happy
Posted from Apple iPhone
The Legend

Re: Voicemail

Glad you got sorted - what was the problem?



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Average Joe

Voicemail

Hi. My voicemail has been temporarily locked because I couldn't remember my password. I'm not actually sure if I ever set up a password for my voicemail to being with. Can you help me with this?
Thanks in advance
Posted from Apple iPhone
The Legend

Re: Voicemail

If this doesn't help...

 

How do I use my Voicemail?

 

then I think you'll need to contact 48 support about this:

 

http://www.48months.ie/help#contact-us

 

Hope this helps.



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The Legend

Re: Voicemail

Did that help at all?



If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Note 3