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Re: Voicemail

Buddy
Posts: 26
‎04-11-2014 05:32 PM
Thanks but it doesn't give the option to turn off your voicemail. It gives you options for greetings only. But thank you.
Posted from Apple iPhone
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Re: Voicemail

[ Edited ]
The Legend
Posts: 14,033
‎04-11-2014 05:54 PM

It does.

It's #004# to switch it off.

The guide doesn't make it clear that it's *004# to switch it on. (And some posts elsewhere mistakenly say *#004# which is not a valid short code).

172 doesn't give me options for switching it on/off - just some other menu options. I guess that's what you got too?

There may be another 004 code to check the current on/off status without changing it but I don't know what it is.

 

Hope this helps

 

How do I switch my voicemail off?

 

To switch off your voicemail you’ll need to use the following shortcode number that you simply dial on your mobile (they don’t cost anything to use):

 

172 (or alternatively dial #004#)

 

To check the status of your voicemail if you’re not sure if it’s switched on, dial *004#

 

When you ‘switch off’/disable voicemail, it stops all calls going to your voicemail. This covers all types of call situations which would normally be diverted to voicemail (i.e. when you don’t answer a call, when your phone is switched off, when you’re on another call).

 

It's #004# to switch it off and *004# to switch it on.

 

172 doesn't work for me for switching it on/off - if only gives other options unrelated to switching it on/off.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Voicemail

Buddy
Posts: 26
‎04-11-2014 06:12 PM
Thanks
Posted from Apple iPhone
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Re: Voicemail

Average Joe
Posts: 1
‎12-11-2014 11:41 AM

Hi Team,

 

I set my personal greeting(voicemail) but it wont let me switch it on when I input *004#. The error comes back - ''Error Performing Request, Unknown Error, Setting Activation Failed''.. It allows me to turn it of when i input #004# however ' Setting Deactivation succeeded''.

 

I really need this to be turned, HELP!

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Re: Voicemail

[ Edited ]
The Legend
Posts: 14,033
‎12-11-2014 12:09 PM

Both *004# for on and #004# for off work fine for me on Android 4.1.2 JB.

 

When I dial *004# and hit call/send I get:

 

MMI code started 

 

and then

 

Call forwarding

Service was enabled.

OK

 

When i dial #004# and hit call/send I get:

 

MMI code started

 

and then

 

Call forwarding

Service has been disabled

OK

 

If *004# is not working for you then you probably need ask 48 support for advice/assistance:

 

Guide on how to get help 

 

Edit: do you have an active membership as voicemail does not work without one?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Voicemail

Hot Rod
Posts: 7
‎31-03-2015 12:40 AM
When I try to set up voice mail it says to contact service provider when I try defaults it says error and won't work can you help please
Posted from Apple iPhone
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Re: Voicemail

[ Edited ]
The Legend
Posts: 14,033
‎31-03-2015 01:35 AM

How exactly are you trying to set it up?

When exactly do you experience problems?

 

Did you follow the key post on this?

 

How do I use my Voicemail?

 

If you did and it still doesn't work then you may need to contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

 

Edit: this may also be relevant:

 

http://community.48months.ie/t5/Need-Help/How-do-I-set-up-my-voicemail-to-work-automatically-on-my-i...



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Voicemail

Hot Rod
Posts: 7
‎31-03-2015 03:01 AM
**61plus 003535plus my numberand hash put in and phone button and it says unknown error
Posted from Apple iPhone
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Re: Voicemail

[ Edited ]
The Legend
Posts: 14,033
‎31-03-2015 08:41 AM

You're dialing the wrong code to enable it.
You should be using

**61*+3538951234567#

 

assuming your mobile number is 0891234567 (or in international format: +353891234567).

 

Option three

To enable this: dial **61* followed by your voicemail number, followed by #, and hit call

To cancel this: dial ##61#

To check the status of this option: dial *#61#

So if you want to enable option 3 and your mobile number is 089 1234567, dial **61*+3538951234567# and hit call.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 4.0
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Re: Voicemail

Hot Rod
Posts: 7
‎31-03-2015 09:32 AM
This worked but when I press voicemail on phone menu it says cannot connect to voicemail please connect service provider
Posted from Apple iPhone
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