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I forgot my PIN or need my PUK

[ Edited ]

 

So you’ve forgotten your PIN number? Tut tut!  Well not to worry, we’ll sort it.

 

Firstly, check the packaging you got your SIM in – your PIN will be printed inside it.  PIN1 is what you’re looking for.

 

If you have binned the packaging then don’t worry we have other ways and means of fixing this.

 

We don’t have a copy of your PIN so what you need to do it enter the wrong PIN three times so it blocks your SIM.  We can then use a special code to unblock it again.

 

When your SIM is asking for a PUK or unblock code or something similar log into your 48 account.  You will see a button that says “More” so click that and then hit “My Details”.

 

Alternatively use this direct link https://48months.ie/my-48/my-details.

 

Scroll down to near the bottom of you will see the special code I mentioned under “your puk code”.

 

Now enter code number into your phone and you should now be asked to create a new PIN.  Choose one you will remember this time.

 

Enter the new PIN once and you will be asked to confirm it.  Then as if by magic you are back into your phone again.

 

If you have any problems with this and you have tried the puk a few times without success get in touch with the care crew here.

 

If the SIM is completely blocked and you need a new one, click here for more info.

 

If this post has helped you, give Kudos to let us know!

Average Joe

Incorrect pin and puk

Hi, i need an 8digit pin to unlock my phone as I typed both pin and puk numbers incorrectly Smiley Sad any tips? Thanks
Posted from Samsung Galaxy Nexus
The Legend

Re: Incorrect pin and puk

[ Edited ]

If you mean you need a code to unlock your phone for use on any network then you'll need to get this from the operator to whom the phone is currently locked - or else get it unlocked unofficially - e.g. by getting/purchasing an unlock online or by going to a phone shop who can unlock it:

 

http://community.48months.ie/t5/Most-Popular-Questions/How-to-unlock-your-phone/m-p/2/highlight/true...

 

Enter *#7465625# and see what it says - it should indicate what locks are active on the phone - e.g. see here:

 

http://www.unlockfaq.com/en/51.html

 

If you mean that you tried to enter your PIN too many times and need the PUK to unlock the phone then see here:

 

http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/I-forgot-my-PIN-What-now/ta-p/256

 

Hope this helps.



If this answers your question then please mark your question as solved - see here.
Average Joe

puk

ive a 48 sim card and my grandson blocked the sim how do i get my puk

 

Big Kahuna

Re: puk

[ Edited ]

If you go into your account with 48 and go into " My Details" . There will be a section there saying PUK code. You then input that into your phone and you are free to go! I hope this helps.

 

 

EDIT: adding a link to more info: http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/m-p/35067#U350...

 

Average Joe

Puk code

Hi I've misplaced my puk code which it's asking me for as pin was put in incorrectly so what do I do to get back on track?thanks suzanne
Posted from Apple iPad
The Legend

Re: Puk code

[ Edited ]

See here:

 

http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/m-p/35067#U350...

 

Hope this helps.

 

EDIT: updated the link



If this answers your question then please mark your question as solved - see here.
Average Joe

Incorrect puk code

Iv got my iPhone unlocked out the 48 sim in and every time I entered the pin code it said it was wrong so went onto the puk code entered it and its saying that's wrong too. What's the problem? Pleeeease
Posted from Apple iPhone
The Legend

Re: Incorrect puk code

[ Edited ]

If the PUK code from your online account

 

https://48months.ie/profile/details

 

doesn't work then you might need to contact 48 support for assistance:

 

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

 

Hope this helps.

 

EDIT: adding a link to more info: http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/m-p/35067#U350...



If this answers your question then please mark your question as solved - see here.
Average Joe

PUK Code not working

I misplaced my SIM card, I entered my Puk code a few times but it keeps saying its incorrect
Posted from Apple iPhone
Rock Star

Re: PUK Code not working

Posted from Samsung GT-I9100
Rock Star

Re: PUK Code not working

[ Edited ]

Sorry!

I just reviewed your post... i realise now that you should check out the FAQs on the bottom of 48s homepage and select forgotten pin/puk... this should sort the issue!

If this dosent work contact the 48 care crew.

 

EDIT: adding a link to more info: http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/m-p/35067#U350...

Posted from Samsung GT-I9100
The Legend

Re: PUK Code not working


burgertown69 wrote:
I misplaced my SIM card, I entered my Puk code a few times but it keeps saying its incorrect

Where are you trying to enter the PUK? And why (e.g. are you being prompted for it)?

Are you trying to get a replacement SIM? If so see here:

 

You need a new SIM? 



If this answers your question then please mark your question as solved - see here.
Rock Star

Re: PUK Code not working

Hey Burgertown69

So, are you any further forward since your post?
Posted from Samsung GT-I9100
Average Joe

Puk Code

Hi, after blocking my pin my phone requested my puk code so I went online to my 48 details to get it but when I entered the Puk code given for my phone it still came up as wrong?

 

 

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