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Invalid SIM on iPhone

[ Edited ]
Crew Member (retired)
Posts: 177
‎06-08-2013 05:01 PM

 

In certain situations your iPhone may display one of the following errors:

 

 

"Invalid SIM" or "No SIM Card installed" alert appears intermittently.

 

 

 

Status bar displays "No SIM" when a SIM card is installed.

 

 

 

It could be for any of the reasons below.  Run through the checklist.

 

  • Is the phone unlocked?  If not then we have some help here.

 

  • Sync your phone with iTunes.

 

 

  • Toggle Airplane mode On and Off.

 

  • Try turning the iPhone off and then on again.

 

  • Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.

 

Remove the SIM Card and check that it is not damaged or worn.  Then reinsert it.

 

 

Still no luck??  Then I’m afraid it’s time to get in contact with Apple.  You can contact them a few ways, check here http://www.apple.com/support/contact/.

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