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Need a new SIM?

[ Edited ]
Crew Member (retired)
Posts: 177

 

Don’t worry we can arrange that for you.

 

Just log into your “My 48” and hit the "Change my SIM" button.

  

You now have two choices.

 

1 - Swap your SIM without blocking your current SIM. 

 

More info

Choose Swap my SIM - I need a new type of SIM and hit CONTINUE.

 

choose swap my sim.png

 

You will then need to choose Trio SIM and enter your address.

A 'trio' SIM is a SIM card with perforated lines on it, so it is a 'normal' SIM, a micro SIM and a nano SIM all in one. It will fit into any type of phone available now.

 

Enter all the info and hit SEND ME MY NEW SIM.  We will get on delivered with 3-5 days (don’t count weekend days though).

You will then see confirmation that your SIM is on the way.
 

 

2 – Swap your SIM and BLOCK your current SIM

(Only do this if you have lost your phone/SIM)

 

More info

Choose Block my SIM - I lost my SIM and want to block my account and hit CONTINUE.

 

choose block my sim.png

 

 

You will then need to choose the type of SIM you want and enter your address. 

A 'trio' SIM is a SIM card with perforated lines on it, so it is a 'normal' SIM, a micro SIM and a nano SIM all in one. It will fit into any type of phone available now.

 

Enter all the info and hit BLOCK & NEW SIM.  We will get on delivered with 3-5 days (don’t count weekend days though)

 

You will then see confirmation that your SIM is on the way.

 

 

If this post has helped you, click 'Like' to let us know!

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