You need a membership with 48 to make a call. Credit will not work as you always need a membership on the go. It’s like being a member of an exclusive club. If you don’t pay the entry fee you don’t get in .
Click here to buy membership. Don’t forget, all our memberships expire after 1 month, so you need to renew to keep your service going. You can set your membership to auto-renew.
It might be that you are attempting to call a number that is not included in you free minutes. Only Irish mobile and landline numbers are included in your membership allowance.
For example calls to numbers beginning with 1890 or 1850 are NOT included in your membership. You need to have extra top-up credit available to call these numbers. Click here for numbers that you need to use your credit for.
Have you have used your minutes and bought a new membership expecting it to start immediately.
You can find out on your membership planner.
When you buy a membership it runs for a full month. Even if you use everything up it still runs for a full month. If you buy another membership it will not start immediately. It gets queued and will only start when the current membership runs out.
If you desperately need mobile or landline minutes we have add ons to keep you going until the next membership starts. You can see all our add ons here.