Order a free SIM Activate your 48 SIM
- last edited on
We have spotted an issue getting connected abroad when using an iPhone 5 or 6. Luckily though we have our resident 48 brainiac on hand with a solution.
First of all check if we have service in the country you are visiting here.
All good? Then please choose one of the options below.
Ideally this should be set up before you leave Ireland but don’t worry we can still get you connected.
Go to the Settings/Phone/SIM Applications and select When Abroad/Network Selection/Manual/International - Roaming profile. Then search manually for a network and try to connect.
If this does not work keep persevering with it and you will get connected. It might take multiple attempts but it will work for you eventually.
To get connected without any problems you need to change a setting on your phone just before you leave.
Go to the Settings/Phone/SIM Applications and select When Abroad/Network Selection/Manual/International - Roaming profile.
When you search manually for a network and try to connect. That should work a treat for you.
* Don’t forget to change this back when you return. Go to Settings/Phone/SIM Applications and select When Abroad/Network Selection/Manual/Local - Roaming profile.
We have reported this issue to Apple and we continue to work towards a resolution.
If this post has helped you, 'like' it!