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Add ons

carldebarra09
Newcomer

My little brother is abroad and never activated roaming before he left! I don't know his password for 48 so i can't d it through his account. Is there anyway you can gift an add on I would like to make sure hes alive ha 

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Is he in the EU?
If not then the roaming add-ons are no use and he will need cash credit on his account to make/receive calls and send texts although he can receive text for free.

 

Other call charges

 

Unfortunately you can only gift topups and membership but not add-ons through the gift shop:

 

Gift shop

 

You might want to text him and tell him to get to a wifi hotspot in order to get online and topup or buy add-ons if necessary.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

Is he in the EU?
If not then the roaming add-ons are no use and he will need cash credit on his account to make/receive calls and send texts although he can receive text for free.

 

Other call charges

 

Unfortunately you can only gift topups and membership but not add-ons through the gift shop:

 

Gift shop

 

You might want to text him and tell him to get to a wifi hotspot in order to get online and topup or buy add-ons if necessary.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.