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Can't get text on watsapp it's via wifi is this right, I don't think this plan is working for me.

sloehaven
Newcomer
Don't understand this box
1 ACCEPTED SOLUTION

sloehaven
Newcomer
The 10€ plan that I pay is not credit. U must buy credit to text Portugal

View solution in context

4 REPLIES 4

dalyer
The Legend
The Legend

Can you clarify your problem in more detail as it's not clear from your post.

What box are you referring to?

For what it's worth WhatsApp works fine for me on wifi and carrier data.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update on this?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

sloehaven
Newcomer
The 10€ plan that I pay is not credit. U must buy credit to text Portugal

Your last post doesn't make sense either.

How does it relate to your original post/problem?

You shouldn't need cash credit to use WhatsApp. You just need an internet connection (either via wifi or carrier data).

You do need cash credit to text international numbers though (25c per SMS).

Do you still have a problem or what?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.