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Lost Phone- Can 48 Track my phone using my IMEI Number?

carowalsh93
Newcomer

 

Lost my phone a few nights ago and since then it has been powered off/out of battery.

 

It's a Sony phone and I rang sony to see would they be able to trace my phone using my IMEI number but they said it is up to my network supplier.

 

Just wondering has anyone had to do this before? With 48 or even another network supplier? How did it work out?

 

Thanks 🙂

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I reckon you'd need to contact 48 support about that:

 

How to get help

 

You should probably disable your existing SIM by ordering a replacement:

 

You need a replacement SIM

 

You might want to report the loss (theft?) to the Gardai?

 

If it runs Android then you might be able to use the Google's Android Device Manager:

 

https://www.google.com/android/devicemanager

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

I reckon you'd need to contact 48 support about that:

 

How to get help

 

You should probably disable your existing SIM by ordering a replacement:

 

You need a replacement SIM

 

You might want to report the loss (theft?) to the Gardai?

 

If it runs Android then you might be able to use the Google's Android Device Manager:

 

https://www.google.com/android/devicemanager

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.