Other Help
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Forum Posts

HELP NEED CREDIT NOT ADD ONS

I've just bought add ons but should have selected credit as I need to call a 1850 number a.s.a.p? How do I change it to credit please?

Anon by Not applicable
  • 2812 Views
  • 2 replies
  • 0 like

Unable to receive calls or texts

Just signed up with 48 months this morning. Internet is working fine, can call and text fine, but can't receive messages or calls?

laoise by Newcomer
  • 1508 Views
  • 2 replies
  • 0 like

Resolved! HYC desire x

Trying to get internet but in settings - under wireless and networks - more - it does NOT have access point - only usage,VPN and mobile network sharing - under mobile network sharing it only has wifi, sub and Bluetooth ??? Has me baffled - can't find...

Out of Minutes?

Whenever I try to make a call (trying to call my bank in this case), I get the notification that I have no minutes left.This would make sense if I had no minutes left, but I actually have over 900 left. Does anyone have any idea on how to solve this ...

Internet not working

I have went through the the guide and done everything it told me to do but I still don't have Internet. There is an r beside my signal bar which means I am on roaming. I can still send a text but I can't use the Internet

ccarty by Newcomer
  • 4084 Views
  • 10 replies
  • 1 like

Mates rates

I got a sim for my sister who joined and bought membership but I don't see any credit added to my account for the mates rates deals how come?

Media messaging not working

Can anyone help I can't send picture messages or videos by text my whatsapp will work but regular messaging won't unless it's text only. I have enough credit/data I've tried sending it by iMessage with wifi enabled but it still won't work!

debsbow by Newcomer
  • 2840 Views
  • 7 replies
  • 0 like

New customer not working

I just registered to be a new customer been waiting over 4 hours and still sim not working ? What do I do?

Anon by Not applicable
  • 1476 Views
  • 2 replies
  • 0 like

Roaming

I was in lanzarotte for 3 days from 4 to 7 March - I topped up with EU roaming before I went to the value of €5.50, my sim would not work over there or could I connect to another server- I will lose the credit the end of he month - can I be credited ...

signal is brutal

Signal has been brutal since March 16. Half the time i cant call people and i cannot be got. Internet signal is brutal too. Please advise? A number of people i know are having same issues