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internet add on

Anon
Not applicable
Ive gotten a ibternet add on couple of weeks ago and ive used it all up, now when I try and get another add on it takes me as far as payment choice and nothing happens?
4 REPLIES 4

dalyer
The Legend
The Legend
Not sure why that is.
Do you get any error messages?
Have you tried topping up your credit balance and then buying the add-on online or by text?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
any luck with this, @peehead?

glen_1993
Newcomer
Same thing is happening to me, no error message comes up it just doesn't load, its as if the button isn't working. I tried it with buy from balance and with card but it still isn't working, can anyone help?

Works fine for me.

Can you try another browser or computer and see if that helps?

Otherwise log a support request to ask 48 about it:

 

How to get help

 

In the meantime can you buy stuff by text?

 

How do I buy stuff by text?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.