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Cannot connect to Mobile Network

Anon
Posts: 0
‎12-10-2014 10:43 PM

My phone is not connected to a mobile network. When I try to place a call I get a message saying that it is unavailable. When I try to choose a provider, O2 Vodafone & Meteor show up in the list but choosing O2 does not work.

 

I have followed all the troubleshooting options as suggested here: http://community.48months.ie/t5/Need-Help/Getting-message-quot-Mobile-Network-Not-Available-quot-Ple...

 

My phone is a Moto G. It worked fine until Friday evening.

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Re: Cannot connect to Mobile Network

Anon
Posts: 0
‎12-10-2014 10:56 PM

I resolved the issue by swapping my sim with another to test, then reswapping my sim back. It miraculously worked then.

 

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Re: Cannot connect to Mobile Network

Anon
Posts: 0
‎12-10-2014 10:56 PM

I resolved the issue by swapping my sim with another to test, then reswapping my sim back. It miraculously worked then.

 

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Re: Cannot connect to Mobile Network

Average Joe
Posts: 1
Tuesday
cant connect to yer net work
Posted from Samsung SM-G903F
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Re: Cannot connect to Mobile Network

The Legend
Posts: 14,604
Tuesday
You'll need to post a bit more info.
Are you trying to join 48 as a new costumer or not?
Or were you already on the network and suddenly can't connect?
Is your phone unlocked for use on any network?
If you do a manual scan for networks can you see 48?
What happens when you try to connect to it?
Any error messages?
If necessary contact 48 support for more assistance.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Cannot connect to Mobile Network

The Legend
Posts: 14,604
Tuesday
Any update @newtwopoyhouse?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Cannot connect to Mobile Network

The Legend
Posts: 14,604
Friday
Nothing?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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