cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot receive calls or texts while I'm abroad.

seanloughlin
Visitor
I'm over in Prague on my holidays and I can't receive any calls and texts. I have money in my account to incur the costs and I also have my membership up to date. Any solutions to my problem could be highly appreciated.
4 REPLIES 4

dalyer
The Legend
The Legend

Are you on a Guido membership?

EU roaming only works on a Guido membership since June 13th.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

seanloughlin
Visitor
I'm not on a Guido membership but I just bought it. Is there any way to activate that now as my current membership ends on the 6th?

dalyer
The Legend
The Legend
You'll have to contact 48 support tomorrow and see if they can do anything for you.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @seanloughlin?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.