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Credit not going through

peaches
Newcomer
I topped up 2 days ago online on 48 with my saved card and then I went in to my bank account to check and It said pending PayPal. But it still hasn't gone through? I have a membership I just wanted to buy extra credit for my phone. Thanks in advance!
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I presume you mean "pending payment" and that "PayPal" is just predictive text typo?

 

You might need to contact 48 support and/or your bank about this payment issue:

 

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

 

In the meantime you could consider topping up by voucher and then buying membership/add-ons by text:

 

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-top-up-Overview-of-the-top-up-paymen...

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-buy-stuff-by-text/td-p/118/jump-to/f...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

I presume you mean "pending payment" and that "PayPal" is just predictive text typo?

 

You might need to contact 48 support and/or your bank about this payment issue:

 

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

 

In the meantime you could consider topping up by voucher and then buying membership/add-ons by text:

 

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-top-up-Overview-of-the-top-up-paymen...

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-buy-stuff-by-text/td-p/118/jump-to/f...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.