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Credit

misslaura
Newcomer

‎03-12-2015 05:29 PM

I topped up by €10 and I text "guido" and got a reply saying I hadn't enough balance, so I went back to check my balance and my €10 I had topped up by was gone.
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dalyer
The Legend
The Legend

‎03-12-2015 08:01 PM

What does your My History page say about recent topups/payments/purchases?

 

http://www.48months.ie/my-48/my-history

 

What does your main account page say about your current membership status, expiry date and allowance balances?

 

https://www.48months.ie/my-48

 

Does the Membership Planner section of the page (right hand side) say anything about your "Next" membership and start date?

 

If necessary contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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