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Internet allowance gone following top up

lilmissclaire
Newcomer

Hi,

 

I bought my membership again for this month 01/04/2015 and it was due to kick in today, €10 membership.

When I log into "my 48" it shows that I have full internet availability, calls, etc. and everything looks fine.

However, there is no internet access at all. I cannot log onto any sites.

I just received a text from you advising My internet add-on has run out.

 

Please let me know what the problem is.

 

Thanks

Claire 

11 REPLIES 11

Will do.

 

Thank you for all your help, much appreciated.

 

Grace.

Glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.