Showing results for 
Search instead for 
Do you mean 
Reply

Internet and coverage

Average Joe
Posts: 2
‎04-08-2015 02:59 PM
I have been with 48 for over two years now and never had problems with signal or internet up until last week when renewing my guido membership.
I can't have a proper phone conversation or check the internet keeps saying "no internet connection" even though I have 1Gig of internet left.
I am thinking of switching network if this problem cannot be resolved.
Posted from Apple iPhone
Reply
0 Likes

Re: Internet and coverage

The Legend
Posts: 13,938
‎04-08-2015 03:05 PM

Did anything change on your phone before you started experiencing these problems?

E.g. software update, settings changes etc.?

Are your internet settings correct:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Are you saying that both internet/data access AND normal voice calls are affected?

Where are you located?

You might also want to flag this with 48 support to see if they can advise.

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Internet and coverage

Average Joe
Posts: 2
‎04-08-2015 04:28 PM
Both are affected, have to use wifi to ring someone through whatsapp!
Thanks for the help.
Posted from Apple iPhone
Reply
0 Likes
Highlighted

Re: Internet and coverage

The Legend
Posts: 13,938
‎04-08-2015 06:09 PM

OK - did you contact 48 support so?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community