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Internet not working on HUAWEI ASCEND g6-u10

[ Edited ]
Average Joe
Posts: 2
‎13-04-2015 09:58 PM

I am having trouble with my 48 internet... have applied the correct internet settings on my phone but I am still getting no data even tho I have 'the don' membership...how do i get it working?

 

 

*edited title to match conversation* - Sheena

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Accepted Solutions

Re: Internet

[ Edited ]
The Legend
Posts: 13,643
‎13-04-2015 11:36 PM

Try the online Tweakker configurator first - if that works then that's great - you're done!

 

http://48months.tweakker.com/choose

 

If your specific phone model is not listed then try choosing one that is "similar" as that may also work.

 

If, as happens to many people including me, it does not work (e.g. never sends any configuration settings to your phone) then you will need to configure the settings manually so read on...

 

Make sure that your membership is active and you actually do have a data allowance through your membership or a data add-on.

Dial *100*8# to check your data allowance balance.

 

Handy short-codes

 

Make sure that your settings match those below.

 

APN: 48months.liffeytelecom.com
MMSC: http://mmc1/servlets/mms
MMS Proxy: 10.1.11.19
MMS Port: 8080
MCC: 272
MNC: 11
APN Type: default,mms,supl

 

It that APN Type doesn't work then try:

 

APN Type: *

 

Leave all other fields blank/not set (including Authentication type).

Make sure that data roaming is enabled.

Make sure that data is enabled.

 

If you configure these settings and they still don't work then please DOUBLE CHECK that you did not make any mistakes - e.g. some people have entered 48.months.liffeytelecom.com instead of 48months.liffeytelecom.com etc. The settings must be entered EXACTLY as specified above.

 

If you already have internet/APN settings but they are different to those above then reconfigure your settings so they match those above or delete any existing APNs and start again and add the 48 one anew.

 

If internet/data still does not work after configuring the settings correctly then try powering off and on again and maybe manually scanning for networks and connecting to 48.

 

If internet access still doesn't work then contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

 

How do I add/configure an APN on my phone?

 

You need to check the documentation and user interface for your phone for specific instructions.

 

However on most Android phones the process is similar although there may be slight differences how to navigate the menu options to get to the right place and slight differences in the options that can be configured.

 

See here for an example of a general guide for Android phones:

 

http://www.androidcentral.com/what-apn-and-how-do-i-change-it

 

Similarly for iOS the specific menus/options may differ depending on the phone and version of iOS. But this is what Apple have to say about it:

 

https://support.apple.com/en-ie/HT201699 

 

And here is another third party guide (which may or may not be for a specific version of iOS):

 

http://www.howtoisolve.com/how-to-add-apn-setting-in-iphone-cellular-data-network/

 

If necessary Google for specific instructions for your phone.

 

A note about personal hotspot setup on iPhones

 

Once you have your internet APN set up and data/internet access working you can also use this connection as part of a personal hotspot (this will probably use up your data allowance more quickly than "normal" internet access so keep an eye on your quota and that you don't breach the fair usage limits).

 

This is generally straightforward on Android (and Windows?) but Apple sometimes make it more difficult on some iPhones/iOS versions for some reason...

 

Some people find that their iPhone/iOS iOS 8?) does not show the personal hotspot option in which case the following workaround may be required:

 

https://www.youtube.com/watch?v=1PF8dC-Ikc0

 

But note:

 

  1. At around 1 minute into that video he has Personal Hotspot > APN = gadget. Enter 48months.liffeytelecom.com instead.
  2. At around 2 minutes into that video he has Mobile Data > APN = internet and also Personal Hotspot > APN = internet. Enter 48months.liffeytelecom.com instead.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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All Replies

Re: Internet

Average Joe
Posts: 2
‎13-04-2015 10:02 PM

My phone is a hUAWEI ASCEND g6-u10

Reply
2 Likes

Re: Internet

[ Edited ]
The Legend
Posts: 13,643
‎13-04-2015 11:36 PM

Try the online Tweakker configurator first - if that works then that's great - you're done!

 

http://48months.tweakker.com/choose

 

If your specific phone model is not listed then try choosing one that is "similar" as that may also work.

 

If, as happens to many people including me, it does not work (e.g. never sends any configuration settings to your phone) then you will need to configure the settings manually so read on...

 

Make sure that your membership is active and you actually do have a data allowance through your membership or a data add-on.

Dial *100*8# to check your data allowance balance.

 

Handy short-codes

 

Make sure that your settings match those below.

 

APN: 48months.liffeytelecom.com
MMSC: http://mmc1/servlets/mms
MMS Proxy: 10.1.11.19
MMS Port: 8080
MCC: 272
MNC: 11
APN Type: default,mms,supl

 

It that APN Type doesn't work then try:

 

APN Type: *

 

Leave all other fields blank/not set (including Authentication type).

Make sure that data roaming is enabled.

Make sure that data is enabled.

 

If you configure these settings and they still don't work then please DOUBLE CHECK that you did not make any mistakes - e.g. some people have entered 48.months.liffeytelecom.com instead of 48months.liffeytelecom.com etc. The settings must be entered EXACTLY as specified above.

 

If you already have internet/APN settings but they are different to those above then reconfigure your settings so they match those above or delete any existing APNs and start again and add the 48 one anew.

 

If internet/data still does not work after configuring the settings correctly then try powering off and on again and maybe manually scanning for networks and connecting to 48.

 

If internet access still doesn't work then contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

 

How do I add/configure an APN on my phone?

 

You need to check the documentation and user interface for your phone for specific instructions.

 

However on most Android phones the process is similar although there may be slight differences how to navigate the menu options to get to the right place and slight differences in the options that can be configured.

 

See here for an example of a general guide for Android phones:

 

http://www.androidcentral.com/what-apn-and-how-do-i-change-it

 

Similarly for iOS the specific menus/options may differ depending on the phone and version of iOS. But this is what Apple have to say about it:

 

https://support.apple.com/en-ie/HT201699 

 

And here is another third party guide (which may or may not be for a specific version of iOS):

 

http://www.howtoisolve.com/how-to-add-apn-setting-in-iphone-cellular-data-network/

 

If necessary Google for specific instructions for your phone.

 

A note about personal hotspot setup on iPhones

 

Once you have your internet APN set up and data/internet access working you can also use this connection as part of a personal hotspot (this will probably use up your data allowance more quickly than "normal" internet access so keep an eye on your quota and that you don't breach the fair usage limits).

 

This is generally straightforward on Android (and Windows?) but Apple sometimes make it more difficult on some iPhones/iOS versions for some reason...

 

Some people find that their iPhone/iOS iOS 8?) does not show the personal hotspot option in which case the following workaround may be required:

 

https://www.youtube.com/watch?v=1PF8dC-Ikc0

 

But note:

 

  1. At around 1 minute into that video he has Personal Hotspot > APN = gadget. Enter 48months.liffeytelecom.com instead.
  2. At around 2 minutes into that video he has Mobile Data > APN = internet and also Personal Hotspot > APN = internet. Enter 48months.liffeytelecom.com instead.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
18 Likes

Re: Internet

Anon
Posts: 0
‎16-04-2015 02:50 PM

Still the same non of the options worked .

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0 Likes

Re: Internet

The Legend
Posts: 13,643
‎16-04-2015 03:14 PM

Try APN type = * instead of APN type = default,mms,supl



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

Re: Internet

Anon
Posts: 0
‎16-04-2015 04:38 PM

got it sorted , took the car out give a good clean with wipes and put the card back and Wuallia working ! Smiley Happy thnx for help Smiley Happy

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Re: Internet

The Legend
Posts: 13,643
‎16-04-2015 04:46 PM

Glad to hear that you got it sorted.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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0 Likes

Re: Internet

Average Joe
Posts: 2
‎03-07-2015 10:02 PM

Itsworking now thank you

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Re: Internet

Hot Rod
Posts: 6
‎17-07-2015 10:44 AM
Need help I Tried everything with inter and it still won't work help
Posted from Apple iPhone
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Re: Internet

The Legend
Posts: 13,643
‎17-07-2015 10:48 AM

If you follow this post carefully you should get it working:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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