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Re: Internet

Anon
Posts: 0
‎01-04-2016 01:10 PM
I don't understand when you say 'post it here. I am talking to you on my computer (PC) The screenshot is on my phone. I can text it, gmail it, facebook message it, Or perhaps you have another contact I can use via my phone.
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Re: Internet

Anon
Posts: 0
‎01-04-2016 01:13 PM
I am talking to you on my PC. What do you mean 'post it here'?
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Re: Internet

The Legend
Posts: 13,868
‎01-04-2016 01:15 PM

You need to get the picture from your phone onto the PC to post it from there.

If you can't do this then please just list out the settings manually here for review.

And please answer the questions that I asked previously.

Otherwise contact 48 support as I suggested before.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet

Anon
Posts: 0
‎01-04-2016 01:27 PM

Screenshot_2016-04-01-12-48-41.png

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Re: Internet

Anon
Posts: 0
‎01-04-2016 01:30 PM
Did you get screen shots
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Re: Internet

[ Edited ]
The Legend
Posts: 13,868
‎01-04-2016 01:46 PM

Yes - but they don't show all the settings.

Try changing Authentication type from PAP to not set/blank.

Toggle Airplane mode on and then off again or reboot before checking if internet access works.

As I have said several times you need to follow the instructions here but obviously you did not since Authentication type is not left blank in your settings.

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet

Anon
Posts: 0
‎01-04-2016 01:53 PM
I have tried all you suggest several times. Authentication type blank and with PAP. I have toggled Airplane mode. I have been through all the settings several times to no avail.You suggest to go to 48months support. Are you not support?
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Re: Internet

[ Edited ]
The Legend
Posts: 13,868
‎01-04-2016 01:54 PM

You still haven't listed out all of your settings or answered the questions that I asked earlier.

Almost certainly you still have something wrongly configured or do not have a data allowance.

I am not support - just a 48 member who posts in the community forum.

But it's really difficult to offer useful specific advice when people don't answer the questions asked and provide the relevant info.

You can contact 48 support using the link that I have posted several times above.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet

Anon
Posts: 0
‎01-04-2016 02:00 PM
What other settings do you need. You should have received two screen shots with all the settings.
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Re: Internet

Anon
Posts: 0
‎01-04-2016 02:02 PM
Lets leave it there then. You are like me shooting in the dark. I assumed you were 48 support. Thanks for your time.
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