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Re: Internet

The Legend
Posts: 13,643
‎08-12-2016 08:23 PM

Can you post screenshots of your tethering/personal hotspot configuration settings?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Internet

Buddy
Posts: 26
‎08-12-2016 08:26 PM

By the qway, I should have mentioned that the phone is Dual SIM - I assume that doesn't make any difference?

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Re: Internet

Buddy
Posts: 26
‎08-12-2016 08:55 PM

Please see attached screen shots

Screenshot_20161208-203017.pngScreenshot_20161208-203050.pngScreenshot_20161208-203111.pngScreenshot_20161208-203131.pngScreenshot_20161208-203148.png

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Re: Internet

[ Edited ]
The Legend
Posts: 13,643
‎08-12-2016 09:36 PM

Is there no option to configure the security settings of the hotspot - other than just the password?

What make and model of phone is it?

 

Edit: sorry I see now that it's a Galaxy S7 Edge.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Internet

The Legend
Posts: 13,643
‎08-12-2016 09:40 PM

Any use?

 

http://www.solvemix.com/index.php/android-smartphones/1179-samsung-galaxy-s7-wifi-hot-spot-no-connec...



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Internet

Buddy
Posts: 26
‎08-12-2016 09:41 PM

THere is ... but I just edited the actual


@dalyer wrote:

Is there no option to configure the security settings of the hotspot - other than just the password?

What make and model of phone is it?

 

Edit: sorry I see now that it's a Galaxy S7 Edge.



field for public posting to your board.

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Re: Internet

Buddy
Posts: 26
‎08-12-2016 09:48 PM

That did the trick!  Well done!  Many thanks!

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Re: Internet

The Legend
Posts: 13,643
‎08-12-2016 10:25 PM

You mean the link that I posted instructing you to change the name of the AP and the security settings?

So it's working now?

That's great.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet

Buddy
Posts: 26
‎08-12-2016 10:27 PM

It sure is  - thanks again! ..... why on earth would Samsung set it up that way?

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Re: Internet

The Legend
Posts: 13,643
‎08-12-2016 10:29 PM

@limborock wrote:

It sure is  - thanks again! ..... why on earth would Samsung set it up that way?


I don't know.

Samsung Galaxy phones and iPhones seem to generate a lot of confusing support issues here and elsewhere.

Of course this could be partly due to the fact that they are so popular and pervasive.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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