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Internet not working on Samsung Galaxy J7 Pro lte duos

Average Joe
Posts: 2
‎30-06-2018 07:17 PM

Can't get the internet to work on my Samsung Galaxy J7 Pro lte duos. Have downloaded and installed the settings three times. Have configgured the APN manually. Both data and roaming are switched on... but no internet. What else can I do?

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Re: Internet not working on Samsung Galaxy J7 Pro lte duos

The Legend
Posts: 13,645
‎30-06-2018 10:21 PM
Read and follow these instructions carefully.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If it still doesn't work post back with more info.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Internet not working on Samsung Galaxy J7 Pro lte duos

The Legend
Posts: 13,645
‎01-07-2018 09:08 AM
Did that help at all @timehorizon?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Internet not working on Samsung Galaxy J7 Pro lte duos

Average Joe
Posts: 2
‎01-07-2018 11:53 AM
Thank you dalyer. Tried the suggestions and have been in touch with the 48 support team. They were very helpful in resurrecting my quaranteen old number and I have every confidence all will be well in the end.
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Re: Internet not working on Samsung Galaxy J7 Pro lte duos

The Legend
Posts: 13,645
‎01-07-2018 11:59 AM

I don't understand - what has that got to do with internet not working on your phone?!



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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