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Internet not working

Average Joe
Posts: 2
On my account I have over 1GB of internet allowance left and any time I try use my 3G it hasn't worked in the last week and it is not because of coverage as it has always worked
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Re: Internet not working

The Legend
Posts: 12,804

Are your internet/APN settings configured correctly?

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet not working

Average Joe
Posts: 2
Thanks but I've already tried that today and followed all the steps but it still won't work
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Re: Internet not working

The Legend
Posts: 12,804
Is data enabled?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet not working

The Legend
Posts: 12,804

Any update @eoin_quilter?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet not working

Average Joe
Posts: 1
 
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Re: Internet not working

The Legend
Posts: 12,804

Your post was blank so it's not clear what your issue is.

If you meant to ask how to configure your internet settings then follow the instructions here:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet not working

The Legend
Posts: 12,804

Did that help at all @charleville?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet not working

Average Joe
Posts: 1
Hi, my phone data isn't working, it says I have 3G but it's not working. My membership was only renewed last week and I still have data left! I have tried all the above suggestions
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Re: Internet not working

The Legend
Posts: 12,804

If you followed these instructions

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

and your configuration settings are definitely correct but data is still not working for you then you need to contact 48 support for more advice/assistance.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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