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Internet

rachel12345678
Newcomer
I have €22 in my account but it's saying my internets not working my internet setting are right
2 REPLIES 2

dalyer
The Legend
The Legend

Cash credit on your account has no bearing on internet working or not.

The only way internet works is with a valid membership and a non zero membership or data add-on allowance balance.

Double check the settings and other relevant details by following the instructions here:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560


If you still have problems please post back with more details - e.g. what your My 48 account page says about your membership status and expiry date, your data allowance balance, your internet/APN settings etc.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @rachel12345678?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.