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Is 48 months internet down

quarryplayer
Newcomer
Is it down. I've topped up, have the right settings put in but still down
5 REPLIES 5

dalyer
The Legend
The Legend

Working fine for me in Dublin city centre.

Where are you?

What is not working for you?

Was everything working before?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

klaudia16
Newcomer
Mine's down since Friday evening and I'm desperate for data as I travel a lot nowadays and need to go back on the road today. Don't know how will I do it without data/GPS 😢

GPS does not require data - it works separately.

Was data working for you before Friday?

If so did anything change on your phone?

E.g. software update, settings changes etc.?

Are your internet/APN settings correct?

 

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1

 

Are you sure that you have a current membership and a non zero data allowance?

Dial *100*8# and hit call - what does it return?

Are calls and texts working OK?

Not sure if you mean travelling within Ireland or abroad but remember that 48 don't support data services while roaming abroad at all.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.