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Locked sim

Anon
Posts: 0
‎15-11-2013 11:32 PM
Hiya I got an iPhone and got my 48 sim cut but it's saying the sim is locked how do I unlock it?
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Accepted Solutions

Re: Locked sim

The Legend
Posts: 13,870
‎16-11-2013 06:49 PM

Are you getting any signal bars at all?

Can you receive calls?

If you can receive calls then buy membership and you should be up and running.

At that point you may also want to configure your internet/MMS settings.

 

But iPhones can be funny on 48 (or any MVNO?)...

Search for other threads about activating the iPhone on 48.

You may need to sync with iTunes, have a small amount of credit because it may send a UK SMS and in some cases you may have to get onto Apple to get the phone activated/provisioned on the 48 network.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Locked sim

The Legend
Posts: 13,870
‎16-11-2013 12:16 AM

Enter the SIM PIN that came with the SIM. Should be on the envelope in which the SIM arrived.

 

http://support.apple.com/kb/ht1316

 

If you don't have the SIM then see here:

 

I forgot my PIN..... What now?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Locked sim

Anon
Posts: 0
‎16-11-2013 04:46 PM
Thank you Smiley Happy
Posted from Apple iPhone
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Re: Locked sim

The Legend
Posts: 13,870
‎16-11-2013 05:03 PM

Glad it helped.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Locked sim

Anon
Posts: 0
‎16-11-2013 05:58 PM
And it says I have no service do you know how to fix that too? Thanks
Posted from Apple iPhone
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Re: Locked sim

The Legend
Posts: 13,870
‎16-11-2013 06:49 PM

Are you getting any signal bars at all?

Can you receive calls?

If you can receive calls then buy membership and you should be up and running.

At that point you may also want to configure your internet/MMS settings.

 

But iPhones can be funny on 48 (or any MVNO?)...

Search for other threads about activating the iPhone on 48.

You may need to sync with iTunes, have a small amount of credit because it may send a UK SMS and in some cases you may have to get onto Apple to get the phone activated/provisioned on the 48 network.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Locked sim

Average Joe
Posts: 1
‎14-11-2017 01:31 PM

Hi my sim is locked how do i unlock it

 

Thanks in advance Alfie

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Re: Locked sim

The Legend
Posts: 13,870
‎14-11-2017 01:33 PM

As it says earlier in this thread see here:

 

I forgot my PIN..... What now?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Locked sim

The Legend
Posts: 13,870
‎14-11-2017 08:05 PM
Did that help at all @mullugan?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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