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Locked sim

Anon
Posts: 0
Hiya I got an iPhone and got my 48 sim cut but it's saying the sim is locked how do I unlock it?
Posted from Apple iPhone

Accepted Solutions

Re: Locked sim

The Legend
Posts: 13,008

Are you getting any signal bars at all?

Can you receive calls?

If you can receive calls then buy membership and you should be up and running.

At that point you may also want to configure your internet/MMS settings.

 

But iPhones can be funny on 48 (or any MVNO?)...

Search for other threads about activating the iPhone on 48.

You may need to sync with iTunes, have a small amount of credit because it may send a UK SMS and in some cases you may have to get onto Apple to get the phone activated/provisioned on the 48 network.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Locked sim

The Legend
Posts: 13,008

Enter the SIM PIN that came with the SIM. Should be on the envelope in which the SIM arrived.

 

http://support.apple.com/kb/ht1316

 

If you don't have the SIM then see here:

 

I forgot my PIN..... What now?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Locked sim

Anon
Posts: 0
Thank you Smiley Happy
Posted from Apple iPhone

Re: Locked sim

The Legend
Posts: 13,008

Glad it helped.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Locked sim

Anon
Posts: 0
And it says I have no service do you know how to fix that too? Thanks
Posted from Apple iPhone

Re: Locked sim

The Legend
Posts: 13,008

Are you getting any signal bars at all?

Can you receive calls?

If you can receive calls then buy membership and you should be up and running.

At that point you may also want to configure your internet/MMS settings.

 

But iPhones can be funny on 48 (or any MVNO?)...

Search for other threads about activating the iPhone on 48.

You may need to sync with iTunes, have a small amount of credit because it may send a UK SMS and in some cases you may have to get onto Apple to get the phone activated/provisioned on the 48 network.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Locked sim

Average Joe
Posts: 1

Hi my sim is locked how do i unlock it

 

Thanks in advance Alfie

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Re: Locked sim

The Legend
Posts: 13,008

As it says earlier in this thread see here:

 

I forgot my PIN..... What now?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Highlighted

Re: Locked sim

The Legend
Posts: 13,008
Did that help at all @mullugan?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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