Lost Internet Data Connectivity

[steveslu]

Hey,

I have 48 service for a couple weeks, and it's been grand until a couple days ago, when I lost Internet Data Connectivity.  Before then it was working fine. Now I don't get any data connection.  I've tried re-starting my phone multiple times, removing the SIM card and clean contacts, and turning on and off Mobile Data and Data roaming, all with no luck.

Any suggestions?

-Steve

[dalyer]

Did anything change on your phone - e.g. software update or settings changes?

Are you sure that your internet/APN settings are still correct?

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

If that doesn't help then you may need to contact 48 support:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

[dalyer]

Any update?

[steveslu · Accepted solution]

Yeah, I ended up re-installing my original browser config msg from when I joined 48 and that seemed to take care of it.

Thanks for the help

Steve

[annajacob]

mobile data not available

[dalyer]

You'll need to post more info that that to get help.

Did it ever work?

If so when did it stop working?

Are your settings correct:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

If necessary contact 48 support for more assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

[dalyer]

So I guess that the settings somehow did get changed or lost?
Glad you got it sorted.

[steveslu]

Yeah, not sure, I didn't go to any foreign lands and don't think I changed anything manually, but you never know.  My phone has a mind of it's own anyways.

Thanks

[dalyer]

Is it a Samsung Galaxy phone by any chance?
They seem to have an annoying habit of spontaneously losing settings from time to time for some reason.