48 Community

Anon · ‎11-07-2013

Like in the title , I have an old number that I want to move to a 48 sim that I've had and been using for a few months now, my question is :

Can I move my number over even though I've only topped up or still have remaining time on my sim without it being affected ?

Chris.

dalyer · ‎11-07-2013

You should be OK porting the number via the porting form:

I think that problems can arise when you request a number port and then before it has ported you buy membership/add-ons.

If in doubt log a support query to double check this with 48 support:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎11-07-2013

You should be OK porting the number via the porting form:

I think that problems can arise when you request a number port and then before it has ported you buy membership/add-ons.

If in doubt log a support query to double check this with 48 support:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎11-07-2013

Cheers dalyer ,

Might just wait a few days till i need to topup and port it then to be on the safe side.

Chris.

dalyer · ‎11-07-2013

Log a support query and ask 48 to comment if in doubt.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Moving old number to current sim but only topped up.