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My 3g internet won't work on my phone

Anon
Posts: 0
‎25-12-2013 05:03 PM

I got a Huawei G510 for christmas and everything is working fine except I can't connect to the internet unless I'm using wifi. I have 1gb of data so that is not the problem.. Please help

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Re: My 3g internet won't work on my phone

Rock Star
Posts: 889
‎25-12-2013 10:59 PM

 

Hi Again...

 

You say all other function's are working... (calls/texts) so i assume you have data roaming active already.

 

Usually the Tweakker works, but if it has not - time to log a support ticket using the link below.

 

 

http://help.48months.ie/requests/new

 

Smiley Happy

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Re: My 3g internet won't work on my phone

Anon
Posts: 0
‎25-12-2013 09:04 PM
Hi Alan,

It seems someone had this problem before; and it was solved in this thread here ::
http://community.48months.ie/t5/Need-Help/Internet-HUAWEI-G510/m-p/7426/highlight/true#M2407

Hope this helps!
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Re: My 3g internet won't work on my phone

[ Edited ]
Rock Star
Posts: 889
‎25-12-2013 09:04 PM


Hi

You may need to set up your intenet settings.

Follow the link instructions below.

http://community.48months.ie/t5/Need-Help/Internet-Settings/m-p/78/highlight/true#M1

Post back if you have any further issues.
:-)

Posted from Samsung GT-I9100
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Re: My 3g internet won't work on my phone

Anon
Posts: 0
‎25-12-2013 10:45 PM

No it didn't work, I have no idea what to do now?

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Re: My 3g internet won't work on my phone

Anon
Posts: 0
‎25-12-2013 10:50 PM

It didn't work but thanks anyway! haven't a clue what to do now

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Re: My 3g internet won't work on my phone

Anon
Posts: 0
‎25-12-2013 10:56 PM
Raise a ticket in the link below with a member of tech staff, and hopefully they can help you!
!
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Re: My 3g internet won't work on my phone

Rock Star
Posts: 889
‎25-12-2013 10:59 PM

 

Hi Again...

 

You say all other function's are working... (calls/texts) so i assume you have data roaming active already.

 

Usually the Tweakker works, but if it has not - time to log a support ticket using the link below.

 

 

http://help.48months.ie/requests/new

 

Smiley Happy

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Re: My 3g internet won't work on my phone

Rock Star
Posts: 889
‎25-12-2013 11:00 PM

 

 

 

Post Crossed.

 

Smiley Happy

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Re: My 3g internet won't work on my phone

Anon
Posts: 0
‎25-12-2013 11:40 PM

After I put in all the relevant details for the APN's, what do I do then? Smiley Happy

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Re: My 3g internet won't work on my phone

The Legend
Posts: 13,759
‎26-12-2013 12:59 AM

It should just work if you have a data allowance with your membership or add-on.

If not then try rebooting the phone.

If it still doesn't work then review the steps here:

 

http://community.48months.ie/t5/Need-Help/Samsung-Galaxy-phones-internet-settings/m-p/13363#M4013

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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