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My account says it is not active and I don't have an activation code on my sim or in the pack??

collskells
Newcomer

‎06-10-2014 08:24 PM

My account says it's not active but I don't have an activation code on my sim or in the pack? Need help asap as Internet is about to run out and I need to top up!
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1 REPLY 1

dalyer
The Legend
The Legend

‎06-10-2014 09:26 PM

You mean it was working before with an activated/registered SIM but you suddenly got this "not activated" message?

If so then you will almost certainly have to contact 48 support for assistance:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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