Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

Network down

Coach
Posts: 12
My phone is going in and out of network, can't make or receive texts or calls. Internet down also
Posted from HTC M9
0 Likes

Accepted Solutions

Re: Network down

The Legend
Posts: 12,801

You probably need to contact 48 support so.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

View solution in context

0 Likes

All Replies

Re: Network down

The Legend
Posts: 12,801

Did it ever work for you or are you new to 48 and just trying to get started?

If it was working before has anything changed on your phone recently - e.g. settings changes, software update etc.?

What make and model of phone (seems to be HTC M9 but can't be sure)?

Where are you located?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: Network down

The Legend
Posts: 12,801

Any update?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
0 Likes

Re: Network down

Coach
Posts: 12
Not new to 48. No updates that I know of. Yes my phone is HTC M9. I am in Cavan. My friends have same issue
Posted from HTC M9
1 Like

Re: Network down

[ Edited ]
The Legend
Posts: 12,801

Could you be inadvertently roaming on NI networks thus losing the 48 signal?

Are you near the border?

You haven't clarified if it ever worked ok for you (in the same area)?

You may need to contact 48 support for assistance

 

http://www.48months.ie/help/ask-agent

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
0 Likes

Re: Network down

Coach
Posts: 12
No I'm near meath border, been with 48for couple of years now and no issues
Posted from HTC M9
0 Likes

Re: Network down

The Legend
Posts: 12,801

You probably need to contact 48 support so.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: Network down

The Legend
Posts: 12,801

Were 48 support able to help?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: Network down

Coach
Posts: 12
They couldn't see any issues but they alerted technical team about it
Posted from HTC M9
0 Likes
Highlighted

Re: Network down

Average Joe
Posts: 2
I'm in Dublin 5 & no service since lunch time.poor show 48👎
Posted from Samsung GT-I9300
1 Like
Announcements
If you haven't already registered, now is a good time to do so. Register now >>

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community