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Network down

Coach
Posts: 12
‎12-04-2017 08:34 PM
My phone is going in and out of network, can't make or receive texts or calls. Internet down also
Posted from HTC M9
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Accepted Solutions

Re: Network down

The Legend
Posts: 13,524
‎13-04-2017 10:58 AM

You probably need to contact 48 support so.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Network down

The Legend
Posts: 13,524
‎12-04-2017 10:45 PM

Did it ever work for you or are you new to 48 and just trying to get started?

If it was working before has anything changed on your phone recently - e.g. settings changes, software update etc.?

What make and model of phone (seems to be HTC M9 but can't be sure)?

Where are you located?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Network down

The Legend
Posts: 13,524
‎13-04-2017 09:46 AM

Any update?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Network down

Coach
Posts: 12
‎13-04-2017 09:58 AM
Not new to 48. No updates that I know of. Yes my phone is HTC M9. I am in Cavan. My friends have same issue
Posted from HTC M9
1 Like

Re: Network down

[ Edited ]
The Legend
Posts: 13,524
‎13-04-2017 10:04 AM

Could you be inadvertently roaming on NI networks thus losing the 48 signal?

Are you near the border?

You haven't clarified if it ever worked ok for you (in the same area)?

You may need to contact 48 support for assistance

 

http://www.48months.ie/help/ask-agent

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Network down

Coach
Posts: 12
‎13-04-2017 10:06 AM
No I'm near meath border, been with 48for couple of years now and no issues
Posted from HTC M9
0 Likes

Re: Network down

The Legend
Posts: 13,524
‎13-04-2017 10:58 AM

You probably need to contact 48 support so.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
0 Likes

Re: Network down

The Legend
Posts: 13,524
‎14-04-2017 12:17 AM

Were 48 support able to help?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Network down

Coach
Posts: 12
‎14-04-2017 08:46 AM
They couldn't see any issues but they alerted technical team about it
Posted from HTC M9
0 Likes
Highlighted

Re: Network down

Average Joe
Posts: 2
‎28-11-2017 07:40 PM
I'm in Dublin 5 & no service since lunch time.poor show 48👎
Posted from Samsung GT-I9300
1 Like

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